About Tapp Auto
Our Personal Service Pledge
- Only qualified people will work on your car
- We will never do anything that is not required and approved by you
- We will always explain exactly what repairs are required and why before we proceed with the work
- The technician assigned to your vehicle will gladly answer any additional questions you may have
- The total labor estimate is calculated by using actual hours spent on the repair
- We use only high quality parts
- If requested, we will gladly return your old parts and discuss why they required replacement
- When the work is complete we explain the invoice thoroughly
- Your satisfaction is our goal – please tell us if we have failed to meet your expectations in any way